Interactive Insights Group

Interactive Insights Group helps companies use the Internet and Social Media to grow their business. Our blog offers resources, information, and advice on using social media to achieve your business goals.

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HOW TO: Respond to Rants & Other Criticism on the Social Web

June 9th, 2010 1 Comment

If your organization is participating in social media through blogs, Twitter and other social networks –and even if you’re not — it’s only a matter of time before someone rants, makes a negative comment or expresses criticism about some aspect of what you’ve said or done or stand for. Sometimes the comments demand a response.  [...]

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Social Media Buzz- Weekly Roundup (Week of 2/9/09) – Twitter Tips from Dogs, More Tips On Selling Social Media and Even More

February 14th, 2009 Comments Off

Recommended Reading This Week Here are our top picks for what’s buzzing on the web this week…. YouTube Toolbox: 100+ Tools and Resources to Enhance Your Video Experience From Mashable: From Adobe AIR applications that let you download videos to Firefox extensions that protect you from RickRolls, and much more, here are over 100 tools [...]

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