Interactive Insights Group

In our popular Facebook for Business Superguide we included a section on Facebook Groups and Pages. But, with Facebook’s new “like” feature and the growing popularity of Facebook Pages as a legitimate business tool, things have changed a bit. So we’ve gathered some additional and updated resources that will help you make your organization’s Facebook [...]

If your organization is participating in social media through blogs, Twitter and other social networks –and even if you’re not — it’s only a matter of time before someone rants, makes a negative comment or expresses criticism about some aspect of what you’ve said or done or stand for. Sometimes the comments demand a response.  [...]

Feel like it’s time for your company to put together some social media guidelines but not sure where to start? Want to see what other companies are doing in this area?  Need some tips on what should be covered? Establishing clear principles and guidelines for how your employees will conduct themselves in the world of [...]